As a coach and consultant to Podiatrists on best business practices, I’ve spent time in many practices across the country meeting with the owner, office manager and team. What all of them wanted the most were tools for effective communication. The office managers specifically desired insights to leading the team more effectively. Being better at leading the team and minimizing drama and turnover were high priorities of many of the managers.
The Successful Office Manager Program was created as a result of the demand from managers and owners for training in effective communication and leadership. Fourteen Office Managers from Podiatry practices across the country participated in the inaugural program. They left the program with greater capabilities and confidence as a leader of their business. Our expert leadership coach, Pamela Liebe, gave them a toolkit they’ll be able to reference when the need arises.
If you want your Office Manager to take a quantum leap in communicating with and leading the team, then I encourage you and your Office Manager to watch the replay of the webinar I hosted titled The Successful Podiatric Office Manager. I share tips and pearls you can implement immediately. It is possible to have a culture that is happy and healthy when you have the right tools.
-Chris Milkie, DPM
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