Tricks of the Trade – Meeting Planners

Over the last several days, Ann and I have had multiple conversations with exhibitors to gain insight which will could help meeting planners better understand how they can improve the exhibitor experience at their events. During that conversation, one of several interesting comments was made... to better communicate it, I [...]

One of our favorite phrases to hate is, "We've always done it this way." Sarah and I believe in change, in moving forward, in "rolling with the punches." While preparing the content for this month's newsletter, I read an article that shares these sentiments and warns about being hesitant to [...]

Over the years we've been to all sorts of cities and hotels for meetings; i.e. large cities like Vegas, Chicago, NYC, Washington D.C. There have also been smaller cities that don't pack as much of a tourist punch. There are a lot of items to consider when putting on a [...]

If you read this month's DPM and/or Vendor "Tricks of the Trade", you will catch that the theme for this month's newsletter is to work ON your business vs. IN your business. For meeting planners, specifically, this one is especially tough because so much of your event is simply getting [...]

We are all guilty of it - dwelling on the negative things people have to say about us (personally or professionally) versus thriving from the positive. We are professionals. We care about performance, so an unsatisfied customer bothers us. Trust me - I get it. Here's the thing... I've also [...]

Organizing a meeting is a LOT OF WORK! From working with the venue regarding lecture space & AV, room blocks and meals... not to mention the faculty, CPME compliance and about a million other things. By the time you're knee-deep in all of these details, marketing the meeting can sometimes [...]